We're always willing to go the extra mile...
We understand you want a partner you can trust to represent your business and enhance your brand with the people you value most โ your customers.
We blend a century of expertise with our world class track and trace technology to delightfully meet and exceed your customer’s expectations.
Our operating principles
Focus on the customer and all else will follow
Clients and their customers are our lifeblood. Striving to meet the promise made to customer comes first, for everyone.
Spark the change you want
Everyone is empowered to intervene, improve and simplify. Continuous improvement is a shared responsibility, action is an independent one.
Own your decisions, own your results
Focus on results and make timely decisions to deliver them. Donโt be afraid to stretch and occasionally make mistakes but commit to learning and moving forward at pace.
Diversity makes us stronger
Diversity is our superpower, it is essential to our growth and creativity. We seek out diversity in ideas, identity, ethnicity and experience.
Exceptional people, exceptional teams
Work hard to find, hire, develop and support exceptional people, never settle. Play as a team and put whatโs right for the team first, because thatโs best for all of us.
Simplicity & technology sit at the centre
We know complexity is the enemy, so we build simple ways to work. Our technology reflects that simple way and helps us make great decisions, it is our tool of trade.
To provide uncompromising care focusing on reliability and accountability to all of our customers, while being the one-stop solution for all things transport & logistics for our valued local and regional customers.
Fulfill our mission by offering a high standard customer service with prompt follow-up and responses to all customer inquiries and by focusing on expanding our services and scope
Health and welfare of our staff and customers, Timely delivery in a safe and efficient manner, Being true to the word, Available for customer inquiries anytime, anywhere
Frequently Asked Questions
Yes, MetaFreight offers both local and interstate freight services. For further details or to arrange a service, please email us at enquiries@metafreight.com.au.
MetaFreight is equipped to transport a wide range of goods, including dangerous goods. If you have specific requirements or need clarification, please contact us directly.
No, MetaFreight is committed to transparency. We strive to provide clear and upfront pricing with no hidden fees.
Delivery times vary based on the destination and the specifics of the booking. For an estimated delivery time, please refer to your booking details or contact our customer service team.
If you experience any delays with your shipment, please contact our customer service team for assistance and updates.
MetaFreight adheres to stringent safety standards and procedures to ensure the secure handling and transport of your freight.
